Product Specification

Increased Customer Satisfaction and Sales By Advanced Token Queue Management System Solution

Queue Management Systems

Introduction

The Queue management system solution priority for all service oriented organizations in ensuring the first class services to their valuable and respectable customers. Several industries like banking, airlines, government services divisions, hospital, clinics, insurance companies, restaurants, hotels, retail and any others front counters services industry have been fast deploying Queue management system solutions for the customer services enhancement.

We provide most advanced Queue management system in the world, constantly upgrade to meet future demand of the customer.Queue Management System is all about managing your flow from the point customer enter and until finishing their transaction. We can make a real difference in the way your customers wait and ensure about to improve your customer service & business productivity. The level of service and efficiency has increased with the use of Queue Management System, resulting in an increased customer satisfaction.

• Assured of service on a first come first served basis
• Personal and confidential service
• Active waiting, customer could be reading while waiting
• Effective and friendly service from the more productive staff
• Secure, comfortable and efficient environment
• Able to select branch with least waiting time

• 17” Ticket Dispenser Unit Model SX-QTK171

• This is the main function unit in the Queue Management System, where customer comes in and gets a ticket according to the service category that they wish to serve.

• Item

  Description

  17” Touch Ticket Dispenser   Model: SX-QTK171 Gross weight::45KG

  Free Standing modern brushed cold steel cabinet, LCD Display Panel: 17-inch Industrial SAMSUNG LCD display with resolution 1024*768 brightness Touch Screen:17 inch dust explosion-proof IR touch screen ,with resolution of 4096x4096 Inbuilt EPSON 80 mm Thermal printer with auto cutter Inbuilt PC Configuration(Processor & hardware): Intel Atom Dual Core 1.99Ghz processor 2G DDR3 Memory Card,4 USB Port;2*RS232 port ,500G Hard Disk Inbuilt speaker and amplifier OS:WINDOWS XP/7 supported Ethernet Port:10/100 Ethernet port RJ45,Internet Access available Multilingual available.Any language can support,English,French,Arabic,Romania,Greece,Thai,French,Italian,Russia,Malaysia and etc local language also can support Ticket,Background,Color and etc can be customize Sub-Menu interface also available Power Supply: AC220V±10% 50HZ

Generally A complete Queue Management System comprise by below Items:

1.Ticket Dispenser for customer token a ticket with queue number

2.LED Counter Display for hang near the counter for display the current calling number for indicate the customer 

3.Calling Pad used for counter staff for calling the ticket number,along with the calling voice in multiple language for indicate the customer 

4.LED Main Display will put in waiting room for showing the centralized queue number from all counters