Free Stand LCD Counter Arabic Multilingual Customer Queuing System

Product Specification

Bank/Hospital/Clinic/Pharmacy Service LCD Counter Arabic Multilingual QMS Queue System Solution,Q-matic Queuing machine

QUEUE MANAGEMENT SYSTEM

The concept of queue management system is to ease the customer’s perils at places like banks hospital, airline railway ticket office, public service halls etc., where large number of people gather for related services.

The customer upon arrival at the designated place collects queue ticket from a ticket vending machine by pressing appropriate button relating to the service required such as drafts in a bank, reservation in an Airline/Railway office, OPD in a hospital and many other public utilities.

The queue number is automatically entered in sequence of arrival. The customer can then be seated comfortably and wait for his / her token number to be called. At the counters rooms the attending staff is fed the token numbers sequentially. He / she presses the designated key to call
the waiting customer from the queue. The called queue number and counter number are displayed on the main display and counter display. The number blinks and the buzzer is activated to call for the attention of the customer. The customer having the displayed queue number can
then proceed to counter for the desired service.

The Shangxu Queue Management System consists of the following items:

• Token vending machine
• Digital display panel
• Counter display panel
• Caller terminal unit

Advantages Of Queue Management System: 

• Provides customers the comfort of a quiet and pleasant environment during waiting
• Can generate various statistical reports for tracking and forecasting of customer flow and
monitoring staff performance
• Enables less stressful working condition for staff
• Removes crowding at the counters
• Enhanced security and clarity of operation for the general public

Applications 

Hospitals
Banks Airline/Railways ticket office Tax Departments,
Customs Declaration Offices Post Offices
Telecommunication Centres
Insurance Companies
Government Organizations Improve: Efficiency Productivity

Specifications

Technical Specification

• Place of Origin:	Guangdong, China(Mainland)
  Product Name:	Queue Management System
  Brand Name:	Shangxu
  Model Number:	SX-QTK171
  Monitor Brand:	LG/Samsung/other brand option
  CPU:	Dual Core 2.41Ghz
  Memory:	2G RAM
  Configuration:	Inbuilt Mini PC
  OS:	Windows
  Quality Assurance:	CE Certificate
  Warranty:	for 1 year
  Printer:	Epson M-T532 80mm Thermal Printer
  Packaging Dimension:	48*55*149(cm)
  Packaging Way:	Standard carton with foam

Queue Management System Software

Related Accessories for Complete Queue Management System:

1.Touch Screen Ticket Dispenser for putting in the lobby for customer take a ticket with token number via touch the

corressponding service button they want

2.Calling Pad (hardware or software option) for putting in the counter table for staff calling ticket number

3.LED Counter display put above counter for display current calling number

4.LED/LCD Main display put in the waiting room for display central queue number from all counters to indicate customer in case they miss their turn

5.Customer feedback terminal for put on the counter table to customer make a comment on the staff service level to improve staff service efficiency and improve service quality