Guangzhou ShangXu Technology Co.,Ltd

China,Guangzhou ,Guangdong
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Multiple Language Wireless Wired Customer Number Calling Queuing System

China Multiple Language Wireless Wired Customer Number Calling Queuing System

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Multiple Language Wireless Wired Customer Number Calling Queuing System

MOQ： 1 set
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Payment Terms	T/T, Western Union
Supply Ability	500 set per month
Delivery Time	7 work days
Packaging Details	Standard Export Packing Cartons with Foam and other protection material
Name	queue management system
Language	English/Arabic/French/Russian.etc multiple language supported
Function	Queue management,Smart Queuing Tickets printer
Material	Cold Rolled Steel
Warranty	1 free year
Printer	Epson 80mm Thermal Printer
Usage	QUEUE MANAGEMENT
Touch screen	IR Touch panel
Os	Windows XP / Windows 7
Power supply	110-240V 50HZ/60HZ
Type	wired / wireless
Brand Name	ShangXu
Model Number	SX-QMS009
Certification	CE certificate
Place of Origin	Guangzhou

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Product Details
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Product Specification


Payment Terms	T/T, Western Union	Supply Ability	500 set per month
Delivery Time	7 work days	Packaging Details	Standard Export Packing Cartons with Foam and other protection material
Name	queue management system	Language	English/Arabic/French/Russian.etc multiple language supported
Function	Queue management,Smart Queuing Tickets printer	Material	Cold Rolled Steel
Warranty	1 free year	Printer	Epson 80mm Thermal Printer
Usage	QUEUE MANAGEMENT	Touch screen	IR Touch panel
Os	Windows XP / Windows 7	Power supply	110-240V 50HZ/60HZ
Type	wired / wireless	Brand Name	ShangXu
Model Number	SX-QMS009	Certification	CE certificate
Place of Origin	Guangzhou
High Light	Wired Customer Queuing System ，Multiple Language Customer Queuing System ，Multiple Language Wireless Queuing System

Web Based Multiple Language Bank/Clinic/Hospital Customer Service Center Wireless Queue Ticket Number Calling and Display System

Queue Management System

Shangxu’s queue management software helps you organize your waiting lines by providing visitors with an easy ordering method based on “first in first out”, prescheduled appointments, and more sophisticated methods.

The system provides audio-visual means for directing customers, a friendly user interface for agents to manage lines and call customers forward, and useful tools for managers to control the level of service and generate performance statistics.

Benefits and Advantages Of Shangxu Queue Management System

Benefits of Shangxu QMS Queuing Solution:

Organizes your lines and enforces business rules – appointments, priorities and so forth.
Reduces queue length, as well as perceived and actual wait times thus improving customer satisfaction.
Entertains waiting customers with integrated digital signage.
Enables performance and service level analysis, thus helping management streamline customer service and reduce operation costs.

Unique advantages of Shangxu Queue Management:

Central server can be scaled up from a single point-of-service to any number of branches.
Hardware independence – install any kiosk, display, audio equipment and so forth.
Flexible solution capable of addressing any business requirement and all types of customer service (Bank, healthcare, government, and others).

Main Features

Reception supports both self-service (Windows/iPad Kiosk) and human (greeter/receptionist).
Queue control functions include open and close counter, call next customer, call a specific customer,transfer to other counter and service,call back and many more options.
Abandoned customer management reports abandoning and returning customers, supports call again and automated identification of abandoning customers.
Workforce management reports back-office work, breaks and sign-out reasons.
Service documentation functions describe interactions using free text or predefined transaction codes.
Ticket format – print ticket number, greeting, service, promotional message, time of arrival. The ticket format allows unlimited text and images,also can print in Arabic and etc multiple language.
Customer directions – that makes use of screens, LED signs, audio (automated voice)
Screen display format – shows queue number along with complete digital signage functionality.

Queue Management System Specification / Models

Ticket Dispenser SX-QTK171

Cabinet	All in one cold steel cabinet
LCD Display	17” SAMSUNG LCD Display with resolution of 1280*1024
Touch Screen	17” IR Touch Screen
Thermal Printer	80mm Epson Thermal Printer with auto cutter Ticket Include (Time, Date, Ticket No., Number of Waiting Ticket, Service Name & Type, Counter Number ,your company logo and other advertising text ...).
PC Configuration	CPU: Intel 2.41Ghz 4G DDR3,64G SSD,6 USB port Windows OS installed
Speaker	Inbuilt amplifier and 2 speakers
Power Supply	110V-240V
Queue Management System Software	1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function 2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable 3.Arabic,English,Bengali,French,Russia,Spanish and etc multiple language can be supported

Counter Call Pad Unit SX-QKP21

Press Button	21 multiple function button
LCD Display	8 digits lcd display,5 digits showing the queue number of the called customer,3 digits display for number of customer waiting .
Power Supply	5V
Communication	Wired or Wireless
Multiple function Button	“Call”, “Recall”, “Transfer””Special Call””Store queue and callback” and etc.

Counter LED Display SX-CD04

Specifications for LED Counter Display:

8 Digits RED Color LED Counter Display

4 digits display ticket number & 2 digits display for counter number,with Arrow for direction to the counter number

The display format can be customized

110V-240 V Power Supply

Wired or Wireless available

Multimedia Player Box with Queue Status Display SX-MPB06

Specifications for Player Box :

* CPU: Dual Core 2.4GHZ

Memory 2G, SSD 32G

* OS: windows

*Inbuilt Multimedia and Queue Number Software,can split the screen to many zones,one side can play the advertising video,another side can play the queue information,at the bottom side can display the running text. by using the player box, make the queue number showing on the LCD screen

*Video output: at least can support the image with the resolution of 1024 × 768 / 75 Hz ;

*Supported video formats: MPEG-1,MPEG-2

MP@HL,MPEG-4 ASP@L5,etc

*Image formats supported:JPG, BMP, static GIF

Queue Reporting System

QueueReporting	Real time report and statistics software
Location	seat
OS	Windows
Real time tracking	real-time monitoring of each counters Number of functional counters by agency Number of people waiting by agency Agencies with long waiting times
Statistics by client	The min time and max of the waiting time of a client Average customer processing time Number of clients served
Window statistics (agent)	Connection time Processing times Waiting, latency and non-working times
Statistics by service	The customer's waiting time in the service Average waiting time per service The maximum waiting time per service
Agency statistics	Comparison of Number of clients served Number of counters and agents Average waiting time Average processing time Average working time
Exportation	Excel

If any interest in our Queue Management System product,kindly contact us as below information

Company Details

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Manufacturer,Exporter 
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ABOUT SHANGXU is a company specialized in providing an integrated complete queue management system solution,Digital Signage Solution,Self Service Touch Kiosk Solution,Customer Feedback System Solution and other related Solution to the community inclusive of public and private industries,univers... ABOUT SHANGXU is a company specialized in providing an integrated complete queue management system solution,Digital Signage Solution,Self Service Touch Kiosk Solution,Customer Feedback System Solution and other related Solution to the community inclusive of public and private industries,univers...

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Guangzhou ShangXu Technology Co.,Ltd
3rd Floor,ShengQun business park,Dongpu,Guangzhou,China
https://www.electronicqueuingsystem.com/

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