1. What series of products do you have?
Jewelry box / jewelry bag / jewelry bag / Jewelry Display / Jewelry Tray / window props / watch box.
2. Is your company a trader or a factory?
We are both traders and factories, located in Dongguan, Guangdong, China.
3. Can I get a sample from your company?
Yes, we have free samples.
Or customized according to your requirements, or you can send us technical drawings, dimensions or prototypes. The sample fee will
be refunded after placing the order
4. How long can I receive the samples?
After receiving the sample fee, it takes 5-7 days to make the sample. Express delivery takes about 3-5 days.
5. What is the general purchase order procedure?
Inquiry -- quotation -- sample -- payment -- mass production -- goods preparation -- delivery.
6: What are your terms of delivery?
We accept EXW or FOB. You can choose the most convenient or cost-effective way.
7. When is your delivery time?
For stock goods, we can send the goods to you within 2 days after confirming your payment for customization
The delivery time of commodities and jewelry display is about 10-25 days, and the delivery time of packaged commodities
(boxes, paper bags and mail bags) takes about 20-35 days.
8. Still can't find the answer.
Please email us and we will try our best to help you.
9. Can you accept OEM or ODM?
Certainly. Trademarks are also acceptable.
10. What should I do if my package is lost or damaged halfway?
Please contact our support team or sales staff, and if necessary, we will confirm your order with the packaging and quality
control department
For our questions, we will refund or remake or resend them to you. Sorry for the inconvenience!
11. Do you have stock goods to sell or can you customize them?
Yes, we have almost all our jewelry displays and boxes, bags and bag inventory, and we can also customize them
Logo, size, material and color can be determined according to your requirements. If your quantity can reach, we can customize your
logo on the product
For our minimum order quantity, we can print your logo for free.
12: How to receive our samples?
1. For existing stock samples, you can buy them wholesale online or place sample orders directly for us. It depends on
Quantity and our cooperation, we can also recommend free samples to you.
2. For customized samples, you can send your own design, and the sample cost will be discussed according to the different values
of the samples.
The sample fee will be refunded after ordering.
13. How to order with us?
Inquire from us --- receive our quotation, negotiate the order details, confirm the samples, sign the contract, pay the deposit,
mass produce the goods, prepare the balance / deliver the goods, and further cooperate.
14. How to settle payment?
Bank telegraphic transfer, letter of credit, Ali payment, Western Union remittance, PayPal.
Our usual terms of payment are full payment for less than 10000 US dollars, 50% deposit for more than 10000 US dollars, and the
balance before shipment.
15: How to guarantee our quality?
Always provide pre production samples before mass production;
We knew the importance of quality control from the beginning.
We are responsible for every step of your order, from material arrangement to packaging completion. We conduct material testing
before use, quality inspection on the production line to ensure that everything is normal, and inspection after the completion of
the goods to recheck the final quality and packaging.
We are committed to 100% customer satisfaction.
Welcome to visit our factory or ask us to send you a video call.
16. What kind of document printing do you accept?
Documents in AI, PDF, CDR, high-resolution JPG works.
17. What should I do if I don't know how to skillfully buy products?
The inquiry will be sent to our sales staff patiently and immediately
18. What is your production time?
About 30-60 days, depending on the number of orders and products.
19. Can you do our design?
Yes, we can carry out OEM and ODM design.
