Order Process:
1. Getting your inquiry (Including: machine model, part name, order quantity, data of items, delivery term).
2. Quoting our competitive price for you.
3. Place an order after approving the quotation or products.
4. We will send Proforma Invoice or sales confirmation.
5. You prepay by T/T or Western Union or Paypal or through bank.
6. We will starting to produce after we get your kind payment.
7. Packing.
8. Shipping the goods to your(our)forwarder.
9. Sending all doc for your custom clearance.
10. Time to reorder.
FAQ
1.If I only know the excavator model, but can not offer parts No., what should I do ?
If possible, you can send us pictures of old products, nameplate or the size for reference.
2.How can I pay the order?
We can receive payment through T/T,Western Union,Paypal(The bank fee is on your account),bank transfer(pay by RMB)
3.When will get the items after I place order?
Once your payment is confirmed, we will arrange the goods within 24 hours; if not in stock , we will inform you before placing the order.
4.How can I do if there is something wrong with the items?
First of all , I have confidence in the quality of our products ,if you really found something wrong ,pls provide pictures for us and we will check. After it is confirmed, pls return to us , we will offer the correct item.
5.What is your main products ?
We are specialized in the hydraulic seal and seal kit,such as O-Ring,back up ring,oil seal,piston seal,rod seal,piston and rod seal.Excavator spare parts, such as travel motor gearbox/ass’y/parts, swing gearbox/ass’y/motor/parts, hydraulic pump assy/parts and gear parts. If you need other excavator parts, we also can supply as your requirements.