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1.Are you a factory or a trading company? We are a dedicated factory, specializing in the production of premium polyester staple fiber.For the past decade, our focus has been on domestic sales, but we're now excited to expand globally! We have established our own professional trading company to facilitate this venture.
2. Trading Company: Wuxi Ximeng Information Technology Co., Ltd. Room 1002, No. 531, Zhongshan Road, Liangxi District, Wuxi City, Jiangsu Province
3. What's the minimum order Quantity (MOQ)? Our MOQ is set at 10,000 kilograms per order. However, please note that pricing varies with the quantity ordered, offering you flexibility and potential savings with larger orders.
4. Can I mix different items in one order? Absolutely! You're welcome to combine any variety of products from our extensive collection within a single order.
5. Can I get samples? Yes, we are pleased to offer complimentary samples up to 200g. Should you require larger samples, a nominal fee and shipping costs may apply, but this fee is fully refundable with your next purchase.
6. How can you guarantee the product quality? Our skilled Quality Control (QC) and Quality Assurance (QA) teams ensure excellence.We meticulously oversee both the production process and raw material selection. Furthermore, our suite of advanced testing instruments empowers us to maintain superior product quality.
7. Can you offer customized packaging? Certainly, we cater to all your needs with customizable packaging options tailored specifically to your requirements.
8. What's the payment terms? We accept L/C at sight,30% TT in advance, along with other negotiable terms, providing a flexible framework to suit both parties.
