Duomada

1. Design Department - Center of Innovation and aesthetic integration

Core Mission: Translate customer dreams to feasible skylight design solutions

Product Design and Development: Develop a new generation of skylight products based on market trends and customer needs, balancing aesthetics and functionality

Customized Solutions: Provide personalized customized skylight solutions for high-end residential and commercial buildings

3D Modeling: Provide customers with realistic 3D renderings

Technical Standardulation: Establish the company's product design specifications and quality standard system.

____________________________________________________________________________________________________________________________________________

2. Sales Department - Bridge of Market Expansion and Customer Relationships

 Core Mission:establish a solid customer network to maximize product value

 Market Analysis and Strategy: Conduct in-depth research on skylight market trends and develop targeted marketing strategies Customer Development and Maintenance Expand B-end builder and developer and C-end high-end residential customer resources

Project Bidding Management: Lead the bidding for the supply of skylights in large projects Channel Construction: Establish and maintain a network system of dealers and agents

Sales Data Analysis: Monitor sales performance and optimize product mix and pricing strategy

___________________________________________________________________________________________________________________________________________

3. Department - Full-cycle Customer Experience Protection

Core Mission: Provide installation and after-sales support that exceeds expectations

Professional Installation Service: Provide standardized and high-quality skylight installation by a team of certified technicians

After-sales Support System: Establish a 24-hour response mechanism to handle various issues encountered by customers during use

regular Maintenance Plan: Provide customers with maintenance services such as skylight cleaning, seal inspection, and part replacement

Customer Training: Guide customers to use and maintain skylight products correctly extend their service life 

_____________________________________________________________________________________________________________________________________________

4. Quality Control Department - Guardian of Quality Standards

 Core Mission: Ensure that every skylight meets the quality standards promised by the brand

Raw Inspection: Conduct strict testing on all materials entering the factory to ensure they meet design requirements

Production Process Monitoring: Set up quality control points at each stage of production to monitor parameters in real time

Comprehensive Testing of Finished Products: Conduct multiple tests on finished products, including water tightness, air tightness, load-bearing, and weather resistance Quality

Document Management: Establish a complete product quality traceability system, with each skylight having a separate quality file Continuous Improvement Suggestions: Analyze quality issues and propose improvement plans to the production and design departments.

____________________________________________________________________________________________________________________________________________

5. Production Department - Precision Manufacturing and Efficient Delivery Center

Core Mission: Convert excellent designs into high-quality physical products Lean

Production Management: Optimize production processes to ensure efficient and timely delivery Process Implementation and Control: Strictly implement design standards and process flows to ensure manufacturing precision

equipment Maintenance and Upgrade: Maintain production equipment in optimal condition and introduce advanced manufacturing technology in a timely manner

Production Team Management: Train skilled technical workers and build an efficient collaborative team

Inventory and Supply Chain Coordination: Manage raw material and semi-finished product inventories and maintain good cooperation with

(1) Full Series of Skylight Products Supply
Providing a full range of skylight products covering various needs,meeting varified and personalized procurement demands.

(2) Customized Special-shaped and Special Windows and Doors
Focusing on the customization service of special-shaped and extra-large windows for special projects, creating exclusive window solutions with the support of professional teams.

(3) Full Process Technical Support
Providing timely and effective technical support before and after the sales of windows and doors, assisting customers in solving technical issues and promoting the smooth implementation of projects.

(4) R&D Design and Patent ApplicationValuing independent R&D
The entire window adopts a factory customization model, owning a number of patented technologies, ensuring the innovation and leading position of products in design and function.

(5) High-quality Raw Materials Selection
Strictly selecting high-quality raw materials to ensure the stable and reliable performance of products, shaping a high-quality brand from the source.

(6) Efficient Supply Guarantee
Significantly shortening the supply cycle through optimizing production and supply chain management, quickly responding to customer emergencies.

(7) Perfect After-sales Service
Equipped with professional after-sales teams, providing comprehensive service guarantees, ensuring customers' cooperation with peace of mind.

(8) Free Skylight Design
Providing free design schemes, intuitively presenting the application effect of skylights, enhancing customer experience and decision-making efficiency