Comprehensive After-Sales Support: 1-Year Warranty & Lifelong Service PP Strap

MOQ： 1set
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Payment Terms	T/T
Supply Ability	100sets
Delivery Time	60days
Packaging Details	wooden box
Warranty Duration	1 Year (Whole Machine)
Service Scope	Lifelong Technical Support
Response Commitment	Timely
Spare Parts Policy	Continuous Supply
Cost Principle	Free During Warranty (for non-malicious causes)
Partnership	Long-Term
Brand Name	CHUQI
Model Number	CQ-SPP75-4
Place of Origin	CHINA

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Product Details
Company Details

Product Specification


Payment Terms	T/T	Supply Ability	100sets
Delivery Time	60days	Packaging Details	wooden box
Warranty Duration	1 Year (Whole Machine)	Service Scope	Lifelong Technical Support
Response Commitment	Timely	Spare Parts Policy	Continuous Supply
Cost Principle	Free During Warranty (for non-malicious causes)	Partnership	Long-Term
Brand Name	CHUQI	Model Number	CQ-SPP75-4
Place of Origin	CHINA
High Light	PP strapping band production line with warranty ，PP strapping machine lifelong service ，plastic strapping production line 1-year warranty

We provide more than just equipment - we offer a commitment to long-term reliable productivity and a true partnership. Our comprehensive after-sales service system ensures your production line receives professional support throughout its entire lifecycle.

Service Overview

One-year warranty for the complete machine (excluding wear parts)
Free repairs and replacement of faulty components during warranty period
Lifelong technical support and preferential spare parts supply
Timely technical consultation and troubleshooting guidance
Long-term, trustworthy equipment service partnership

Service Specifications

Item	Parameter / Description
Standard Warranty Period	12 months (from date of final equipment acceptance)
Warranty Coverage	Manufacturing and assembly quality issues for all mechanical and electrical components except wear parts
Exclusions	Normal wear items (belts, bearings), consumables (heating bands, thermocouples), damage from human error or force majeure
Lifelong Service	Continuous technical consultation, remote guidance, repair solutions, and spare parts supply after warranty
Response Methods	Phone, email, video support; on-site engineer dispatch when necessary (travel expenses may apply)

Frequently Asked Questions

What exactly is included in "wear parts"? Is there a list?

Yes. Wear parts are clearly listed in the accompanying Operation & Maintenance Manual and Spare Parts List. Typically includes: heating bands, thermocouples, drive belts, screen packs, various seals/rings, winding cores, etc. These are normal process consumables, and their service life depends on usage intensity and process temperature.

What does "lifelong technical support" specifically mean? Is it free?

"Lifelong technical support" primarily includes free technical consultation, operational guidance, fault analysis, and solution suggestions provided via phone, internet, etc. If we need to dispatch engineers for on-site service or provide spare parts that incur costs, corresponding fees will be charged based on the service content and workload. However, we will always provide priority and professional support.

If a major problem occurs with the equipment after the warranty period, how are repair costs calculated?

For repairs on out-of-warranty equipment, we provide transparent cost breakdown: Labor service fee + Travel expenses + Cost of replacement parts. Before any repair, we will communicate the fault diagnosis and estimated costs with you and proceed only after your confirmation. Our goal is to help you resume production at a reasonable cost.

Company Details

Bronze Gleitlager

Bronze Sleeve Bushings

and

Graphite Plugged Bushings

from Quality China Factory



Business Type:

Manufacturer 


Year Established:

2012 


Total Annual:

5000000-8000000


Employee Number:

50~60 


Ecer Certification：

Verified Supplier 

Jiaxing Chuanqi Machinery Equipment Co., Ltd. is a high-tech enterprise that specializied in the research and develop and manufacture of Paper strap production line, PP box strap production line and all kinds of automatic winder and PP PET strapping. Vision: Committed to becoming t... Jiaxing Chuanqi Machinery Equipment Co., Ltd. is a high-tech enterprise that specializied in the research and develop and manufacture of Paper strap production line, PP box strap production line and all kinds of automatic winder and PP PET strapping. Vision: Committed to becoming t...

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Reach Us
Jiaxing Chuanqi Machinery Equipment Co., Ltd.
Yucheng town, Haiyan County, Jiaxing City, Zhejiang Province, China
https://www.strappingwinder.com/

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